Privacy policy

Who we are

Mitech Ghana (“we”, “us”, or “our”) provides software development, business systems, digital marketing, and related technology services to businesses in Ghana and beyond.

If you have questions about this policy or how we handle your data, contact us using the details at the end of this page.

Information we collect

We may collect the following types of information:

• Contact details you provide — such as your name, email address, phone number, business name, location, and service requirements when you fill out our contact form or message us.
• Project and business information you choose to share during scoping, proposals, or service delivery.
• Technical data when you browse our website — such as IP address, browser type, device information, pages visited, and approximate location derived from your connection.
• Communications you send us by email, WhatsApp, or other channels.

How we use your information

We use personal information to:

• Respond to inquiries and provide quotes, proposals, or support.
• Deliver software, consulting, and digital services you request.
• Improve our website, products, and customer experience.
• Send service-related updates where you have asked us to stay in touch.
• Meet legal, regulatory, or accounting obligations where applicable.
• Protect our website, systems, and users from fraud, abuse, or security incidents.

Legal basis for processing

Where applicable under Ghana’s data protection framework, we process personal data based on one or more of the following: your consent, steps taken at your request before entering a contract, performance of a contract, our legitimate business interests (such as responding to inquiries or improving our services), or compliance with legal obligations.

When we share information

We do not sell your personal information. We may share data only when necessary:

• With trusted service providers who help us operate our website, email, hosting, analytics, or payment systems — under confidentiality and data protection obligations.
• With professional advisers such as accountants or lawyers when required.
• When required by law, court order, or a lawful request from authorities.
• To protect the rights, safety, or property of Mitech Ghana, our clients, or others.

How long we keep information

We retain personal information only for as long as needed for the purposes described in this policy — for example, to respond to an inquiry, deliver a project, maintain business records, or comply with legal requirements. When data is no longer required, we delete or anonymise it where reasonably possible.

Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your rights

Depending on applicable law, you may have the right to request access to, correction of, deletion of, or restriction on the personal information we hold about you. You may also withdraw consent where processing is consent-based.

To make a request, contact us using the details below. We will respond within a reasonable time.

Cookies and similar technologies

Our website may use cookies or similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Third-party websites

Our website may link to third-party sites or services (for example social media or partner tools). We are not responsible for their privacy practices. Review their policies before providing personal information.

Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of our website after changes are posted means you accept the updated policy.

Contact us

For privacy questions or requests relating to your personal information, contact:

Email: contact@mitechghana.com